Privacy Policy

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Kings Kleans are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect will be processed by us. By visiting our website you are accepting and consenting to the practices described in this policy.

We will only use the information we collect about you in accordance with the Data Protection Act 1998.

Information we collect

We will collect and process the following:

Information you provide.

This is the information you send us by completing our online forms or by corresponding with us by phone, e-mail or otherwise. It include the information you provide when you register to use our site, search for and/or subscribe to our service and when you report a problem.

This information may include but is not limited to, your name, address, telephone number or email address.

Information we collect about you

On each visit to our website we will automatically collect the following information technical information such as where you are based and also information about your visit such as the pages you clicked on.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To follow up with correspondence (live chat, email or phone inquiries), with regards to your enquiry for cleaning services, as outlined by you.

To cater our content to what our customers want to see.

To make sure our website is reaching people in our target area and not those who have no need to visit us.

How do we protect your information?

We only provide articles and information. We never ask for credit card numbers.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

We do not use cookies for tracking purposes. Although we reserve the right to do this if we wish. 

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

YOUR RIGHTS

Under the Acts, you have the following rights:

• The right to be informed
• The right of access
• The right to rectification
• The right to erase
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

You can find out more information about your rights on the Information Commission’s Office (ICO) website or by following this link: https://ico.org.uk/for-the-public/ . The ICO are the Supervising Authority for Data Protection in the UK and you have the right to complain to them should you wish to do so.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Acts gives you the right to access information held about you. Your right of access can be exercised in accordance with the Acts.

DATA RETENTION

We will only retain your information for as long as is necessary. We do this by taking into account various factors including, but not limited to, the purpose for which we have your information, whether we have a legal obligation to continue to process this and the guidelines as stated in our retention policy.

If you have requested to receive information from us and/or signed up to one our mailing lists, we will retain this information for as long as you remain subscribed.

CHANGES TO OUR PRIVACY POLICY

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.